Eva Smiths death Essay Example For Students

Eva Smiths death Essay An inspector calls was written around 1944 and is set around 1912. Arthur Birling, used to show the capitalist view, is self-indulged and says;  A man has to look after himself when they are talking about a community, showing he is selfish and only cares about his family and himself. He is also shown as a fool who thinks he knows everything about anything but clearly doesnt. When he talks about the unsinkable Titanic and that there isnt a chance of war shows he doesnt know much because there were two wars between the setting of the play and the date it was written, and the Titanic also sunk. When the family learn about the death of Eva, Mr Birling is the first to be questioned by the inspector. He resists questions from the inspector;  I cant think they can be of any great consequence. He also uses his authority to try and avoid interrogation;  Perhaps Id ought to warn you is an old friend of mine demonstrating his power and showing he is an upper class man. I dont think Eva Smiths death affected Mr Birling much because he didnt really know her. He does remember her as being a;  Lively, good looking girl a good worker too ready for promotion. But after the workers came back from holiday they went on strike for more money and because Mr Birling is selfish, he told her and a few others to; clear out because he is more interested in; labour costs down. He doesnt accept any responsibility because he was just doing what was best for the business. When the inspector has left and Gerald fathoms that the inspector was a hoax, Mr Birling his and his familys reputation stays as intact as it can. He shields the truth from Gerald so his parents, Sir George and Lady Croft, who are of higher status than the Birlings dont find out about the details of the night. When Sheila says;  Gerald might as well know, Birling hastily replies;  Now-now we neednt bother him with all that stuff. Which shows he doesnt want his image ruined by the evenings events.  The second person to be questioned is Sheila. She is shocked to hear about Eva committing suicide;  Oh- how horrible! When she realises she has done something to contribute to Evas death, she blames everything on herself;  So Im really responsible? When the inspector is questioning her he is sympathetic and replies;  No, not entirely trying to make her feel better about what she has done.  Even though Sheila did little to contribute to Evas suicide she feels extremely guilty, regretful and wishes to change towards the end of the play;  (Bitterly) I know. I had her turned out of her job. I started it. Although Mr Birling and Sheila didnt know Eva Smith, Gerald got to know her properly. He met her in March 1911 at the Palace Bar. They started talking and he found out that;  She hadnt any more money and she was hungry. So he put her up in a room and cared for her;  I insisted on daisy moving into those rooms. The inspector is very understanding when he talks to Gerald. It is not so much an interrogation or an interview, more of a conversation with Gerald. He asks him gentle questions because Gerald is being open about his involvement with Eva/ Daisy;  Yes, when did this affair end? Gerald accepts responsibility for her. She didnt blame me at all. I wish to god she had now. His attitude changes when he realises that Inspector Goole isnt a real police inspector. He becomes more inquisitive and starts to probe more;  But is it a fact? questioning if it was the same girl for each member of the family. He also states that;  Theres no real evidence that we than there was that that chap was a police inspector. Proving to the family that it was a prank. To back-up his point further, he explains that each person was shown a picture of a girl. He says to them;  How do we know its the same girl? This leaves the family pondering the situation and the inspectors identity. .u82147b3368e747919e5856f5172affed , .u82147b3368e747919e5856f5172affed .postImageUrl , .u82147b3368e747919e5856f5172affed .centered-text-area { min-height: 80px; position: relative; } .u82147b3368e747919e5856f5172affed , .u82147b3368e747919e5856f5172affed:hover , .u82147b3368e747919e5856f5172affed:visited , .u82147b3368e747919e5856f5172affed:active { border:0!important; } .u82147b3368e747919e5856f5172affed .clearfix:after { content: ""; display: table; clear: both; } .u82147b3368e747919e5856f5172affed { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u82147b3368e747919e5856f5172affed:active , .u82147b3368e747919e5856f5172affed:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u82147b3368e747919e5856f5172affed .centered-text-area { width: 100%; position: relative ; } .u82147b3368e747919e5856f5172affed .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u82147b3368e747919e5856f5172affed .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u82147b3368e747919e5856f5172affed .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u82147b3368e747919e5856f5172affed:hover .ctaButton { background-color: #34495E!important; } .u82147b3368e747919e5856f5172affed .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u82147b3368e747919e5856f5172affed .u82147b3368e747919e5856f5172affed-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u82147b3368e747919e5856f5172affed:after { content: ""; display: block; clear: both; } READ: The play The Glass Menagerie, by Tennessee Williams EssayNext to be questioned was Mrs Birling. Unlike Eric, she had no sympathy for Eva when she was asked to help her. Eva went to Mrs Birlings charity to ask for help but was refused because she used the name Mrs Birling which Sybil Birling described as;  Gross impertinence. Sybil doesnt accept any responsibility for Evas death because she says;  I did nothing Im ashamed of and; I consider I did my duty. This also proves she is very shallow. She then goes on to say;  First the girl herself and I blame the young man who was the father shifting the blame off her and her family onto Eva/ Daisy. But she doesnt realise s he is dropping Eric into it by saying things like;  Hed be entirely responsible and Hed ought to be dealt with very severely. The last person to be interviewed by the inspector is Eric. The inspector, as with Gerald and Sheila, is sympathetic and understanding towards Eric. Eric, however, has a different attitude towards answering the Inspectors questions. He knows everything has already been said and that the Inspector already knows about his dealings with Eva/ Daisy;  You know , dont you? Earlier in the play he was trying to blame other members of the family. He was taking the side of the inspector during Mr Birlings Questioning;  Gerald: You couldnt have done anything else  Eric: He could, He could have kept her on instead of  throwing her out.

Report Fundamentals Explained

Report Fundamentals Explained Writing a report involves a similar procedure, and it may seem far more intimidating than making a home out of Legos. Reports act as a sort of written assessment to discover what you've learned from your reading, research or experience and to supply you with experience of an important skill that's popular in the job place. Writing reports is a truth of life for students, but it doesn't need to be difficult. Reading the report to an audience may also enable a writer to avert some mistakes while additionally keeping up the focus and aim of the report. Report Secrets That No One Else Knows About Report writing is an integral component of every employee's task. You know, if there's 1 thing that won't fly in a business file, it's the unsupported assertion. No, 1 crime is much worse than the other. 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Remember that it needs to be organized logically with the most important information coming first. The introduction sets the scene for your whole report. Once you are pleased with the total arrang ement of your redrafted report, you finally have to concentrate on the presentation. You may want to present your report in an easy and concise style that isn't difficult to read and navigate. On the flip side, an informal report is usually a brief and direct report that could be delivered through an email or memo. Report - What Is It? All sources used needs to be acknowledged and referenced throughout, in agreement with the preferred process of your department. As you have been able to organize your content in their appropriate sections and headings, you can commence writing your very first draft. If you're writing a report at work, check whether there are any conventional guidelines or structure that you should use. Report writing format templates are required whenever you are requested to compose a report or research paper on a specific topic. How to Find Report on the Web You can also like Consulting Reports. With the right planning, it is going to be less difficult to compose your report and keep organized. Keep referring to your report brief to assist you decide what's relevant info. When you have chosen when to send a report you should select what things to report. To continue to keep your report organized and simple to understand, there's a particular format to follow. Basically, it has to talk about a specific subject intended for a particular audience. Whispered Report Secrets Whether there are any gaps in your research, you will shortly observe the blank spots. While taking print out of your internship file, remember that what kind of paper you may use to make it appear more professional and fantastic idea is to use resume paper. 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Any problems or limitations in the reach of the report ought to be identified, and a description of research techniques, the parameters of the research and any crucial background history needs to be included. Make sure you keep tabs on your references, particularly for academic work. When you compose a training file, include basic formatting components so the data is readily absorbed. A training report can arrive i n various categories. It is very important to write a fast and complete training report.

Compare Contrast Essay Topics College Level

Compare Contrast Essay Topics College LevelIf you are going to compare contrast essay topics for college level, there are a few things that you should do. The first thing is to consider your schedule and the amount of time that you will have available for this essay writing project. Many colleges have a large amount of time in their curriculum, and you must consider how much time that you have to spend on this project.Another consideration is what school level that you are studying at. Are you enrolled in a junior college? Or do you need to go to a high school level college? When you are choosing a college level, you must also make sure that you are taking a class that has a prerequisite for the college level course.In order to take these particular classes, you will need to complete a portfolio which must be completed by the summer semester before your first class starts. These portfolios will allow the professor to see that you have knowledge of the course material, and this will a llow them to pick you for the course. There are many such classes, which will require you to go to a four year college, or even a two-year college level.Choosing which college level you will be enrolled in will ultimately depend on the money that you have to pay. You must also make sure that you are eligible for a certain level of tuition, as well as the amount of financial aid that you can receive. Getting into a school that is more expensive than you can afford may cause you to drop out before the end of your freshman year.Also, make sure that you are aware of the academic standards of the school. You must be willing to go to school during the winter and summer. You can't expect to get great grades in the winter, and then have to have a hard semester in the summer. This is why you should choose a college level that will allow you to be there during the off-seasons.The other consideration when it comes to choosing a college level is to determine what school the job you are applying for is at. If you are currently working, make sure that you know if they offer an excellent job. You don't want to change your career just because you decided to attend a school. This means that you will need to find out if the company you are currently working for offers great benefits.Once you have a list of colleges to compare contrast essay topics for college level, you can start applying for the jobs. If you find the right job, this may be the best decision that you will ever make.

Top Nuclear Weapons Research Paper Topics

Top Nuclear Weapons Research Paper TopicsThere are a lot of nuclear weapons research paper topics that are often asked by students. There are various reasons why they are always looking for topics to research and write on and it is important to have a clear understanding on the questions asked as this can help them to fully comprehend the topic.For students, it is easy to identify the actual paper topics because they are always asking for one. It is not hard to do in the first place. You just need to be able to provide them with some ideas.The articles that they will be researching should be easy to read. The pages should be short and very clear. Make sure that they will know what they are reading before they proceed to the next page and the next.Keep it short and specific events that are related to the topic. They can continue on with their research if the content of the article is good. If they do not know what they are doing, they may end up not completing the whole project.Althou gh you will find a lot of articles which you can choose from for your nuclear weapons research paper topics, make sure that they contain information. Include facts, figures and data to make it interesting.These research paper topics are not only taught in schools but also online where you can get it through a college or an online college. However, you can opt for any of the available online study materials.You can even do the research by yourself and select paper topics that you will want to look into later. As much as possible, use the resources provided by the internet and not the traditional ones.

Essay For College Application - How to Choose the Right Topic For Your Essay

Essay For College Application - How to Choose the Right Topic For Your EssayWhether you are writing an essay for a college application, or you are trying to think of a different topic for your college essays, there are many tips for writing the perfect essay. Writing an essay for a college application can be one of the most fun and rewarding activities that you can have.The first thing that you need to know is that these are common mistakes that most students make in writing their essays. So, instead of just going through your essay, take some time to list down all the mistakes that you made. This will help you decide if you need to change the way you do things.Now, as to how to choose the right topic for your essay, you have a lot of options. You can either use your own experience, or you can read up on the different topics that are used for college applications. Reading books on college applications will give you some good ideas about what topics are used for each college. Also, yo u should always keep in mind that your essay will not have to follow a strict form.One thing that you should never do is make a mistake that can cause your essay to not get accepted by the college because they are looking for something unique. While you do want to include your personal experiences in your essay, you should never turn it into something that is very fluff and unoriginal.As for the topic of your essay, you do not have to worry too much. If you want to, you can focus on your passions. However, you should not overdo it if you want to write an essay for a college application. Make sure that your essay is about what interests you, and not what you would like to see your student doing.Finally, when it comes to the format of your essay, you do not have to worry too much about it. Since the format is not your main concern, you can focus on your other aspects.If you were wondering if writing an essay for a college application is hard, then think again. Not only is this a great activity for the admissions officers at the college, but it is also a good test for your knowledge. This will let you know if you really know what you are talking about.

Threat of New Entrants in the Mobile Phone Industry free essay sample

The mobile phone industry is already a well established market and the threat of a new entrant is quite low, as the technology needed to rival the devices already available is quite advance if they want to differentiate from them The barriers to entry in the mobile phone industry is high because any new entrants will need high investments in RD, technology and marketing in order to compete with the established organisations. New entrants want to take market share from the larger organisations but Nokia hold 29% of the market share in the industry, the highest market share in the industry. (BBC News, 2011) The threat of new entrants into the mobile phone industry is very unlikely as the start up cost of entering into the market at a high level needs a lot of investments and time to be considered a respectable competitor of the already established organisations. Nokia currently hold a 29% of the entire mobile phone market worldwide and for a new competitor to obtain some of their market will take either a very long term plan or something that is truly innovative and unseen before. We will write a custom essay sample on Threat of New Entrants in the Mobile Phone Industry or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This is because realistically the new entrant will need very high investment for RD and marketing, and would not be able to publish positive result for a long time as they try to build a customer base and a name for itself in an established market. In conclusion the threat of new entrants is very low and not a factor which Nokia will have to worry about in the near future.

Sales, banking, people and motivation Essays

Sales, banking, people and motivation Essays Sales, banking, people and motivation Essay Sales, banking, people and motivation Essay Allied Banking Corporation has been operating as a commercial bank for over thirty years increasing its number of branches in the Philippines to over 283 sites and a lot of other international representative units strategically place globally. (Alliedbank 2005). The following areas of concern were noted during the study and research of the organization: a.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Technology and globalization. The website of the bank alliedbank.com.ph lacks online chat mode for online inquiries that needs immediate attention. Foreign rates are not updated early first thing in the morning. I used their emailing system for a simple ABA number inquiry of their correspondent bank in U.S.A. and I was not given the correct answer, instead I was asked to make a search in their correspondent bank’s website. It was a simple inquiry and yet their customer service representative cannot supply a handy answer. Basic things they should know when they are out there in the field. Online banking is powered by Bancnet online with a fund transfer mode facility that does not function even for same bank local transactions. There is no president’s message in their president’s message page. I used the email provided for the president’s message and I was wondering if it has a link since it does not have a pop up window. Anyway I sent an email to the email address that was given and until now there was no reply received from the president nor did I receive any auto email responder. The online banking page does not have an online application form for opening of new accounts where clients can manage filling up the new accounts form first then go to their desired branches for the presentation of needed requirements and signature. Compared with HSBC website, page for forms and documents can be downloaded at hsbc.com.ph/ph/forms/forms.htm, HSBC I think has more of an edge to customer service and global banking. There is no toll free phone service number provided for phone call queries. An organization as global as Allied Bank managing without the recent technology to enhance full-bloom customer service relationship management system. I wonder if one loses his AT card in the middle of the night can sue the bank for failure to provide the facilities to call without paying in case of loses if at that time he does no t have any funds to make a paid call to the Head Office regular hotline number and nobody in the nearby branches is awake to make the hold out card transaction. b.  Ã‚  Ã‚  Ã‚  Ã‚   Customer service experience and motivation. There is an apparent lack of call center service representation and the technology to support and sustain bank activities. Bank employee’s motivation via technology utilization and improvement may be provided by an online banking tool which may grab and hold onto customers for life which is supposedly shall be the heart of any bank’s long term strategy. The heart is missing now, there are only people moving but with total lack of motivation and enthusiasm, adept knowledge of bank products and power leadership drives to destination unknown for a decentralize area of authority. c.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Cross selling and motivation. Cross selling bank’s affiliate companies products is a good form of interchanging efforts to enhance incorporator’s investments. If we take a look to the way it was implemented, we can see that a good part of the look out and selling process of the New York Life (NYL) insurance products has been placed on the shoulders of the bank’s Branch Heads (BH) and down to the shoulders of the staff. In my research there is only the presence of push and figures for sales quota. There was an absence of monitoring and analysis to effective sales communication process between bankers and customers in terms of planning and follow up system. The NYL organization absolutely runs from the structure of the bank which may be the initial plan but failed to distinguish corporate mission statement and goals of the bank which are selling their basic products. NYL people were only there to present and close sale but follow ups and look out for prospective market were the burden of the BHs. Mabuhay Miles could be a free promo product from Philippines Airlines which is also their sister company, but their coordinator and software failed to give specific reports of a list of those who were enrolled at their depository branch alphabetically. So the new accounts representative has to make a search for the number or name of the depositor first before enrolling. Management has given strict policy of recruiting to accounts that were two years old and over but there was no provision in the software of Allied Bank to easily access deposit accounts with their corresponding ages. How do you think employees who were given the quota will manage to enlist depositors and feel about how things work and run in the organization? d.  Ã‚  Ã‚  Ã‚  Ã‚   Work conditions and overtime payments. Cost cutting and soliciting bank employees motivation is not well compensated when air conditioning were being replaced by electric fans to save on electricity. Imagine the smell and the heat of a work environment as such as an airtight closed room to elaborate without proper ventilation and air conditioning. There is a predetermined air conditioning operating hours. Even if we allow one unit to run it still cannot accommodate to cool the entire branch where people are still working. The worst that is happening is the slashing of the number of hours worked beyond regular hours, overtime by the employee. Remember being away from your family for so long a time even extending to late evenings and getting paid for only a percentage of the work done. A very good motivation and behavior reinforcers scheme to develop a rebelling stubborn employee. e.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Product knowledge and training. Most of the time the bank offers products and services with no training and orientation made on product knowledge. Only memos were given. And if they hold trainings, employees are not being paid for the attendance. It is already a fact with the organization that if they hold half day seminars in Cebu province in particular, it usually ends at about 2-3pm with no provisions for lunches or meals. Only light snacks were given. Employees do not want to attend seminars anymore because of the effects on their health. Imagine listening to your upper level management speeches in pangs of hunger if it won’t drive you to the doors of the doctors for illnesses of hyperacidity and ulcers. f.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Duties and responsibilities vs. delegation of functions. Tellers and new accounts were given a lot of delegated responsibilities by supervisors and officers. They cannot do anything about it because of the provision of HRD in their list of duties and responsibilities captioned as â€Å"and all other duties and responsibilities assigned by the branch†. The context of their functions is not really performing their relative functions but extended to the functions of the officers as well. This gives an idea of opportunity to enjoy for some Branch Operation Officers the task of reading newspapers almost the entire day, making telephone conversations, signing documents and making follow ups on delegated functions. Nice pay good work! This in fact curtails the voice of the employee to cite abuse. g.  Ã‚  Ã‚  Ã‚  Ã‚   Branch assignments and job rotations and motivations. The present transfers of branch assignments and job rotations without the agreement of the employee concern. 2005 memorandum states that the maximum number of years they are allowed to stay in a branch is five years only. Everything is based on instructions and management prerogative to transfer employees, nothing on how employee feels on the new workload and how they react on the proximity of their new branch assignments from home. Travel and stress make the most part of their time going to work from north to south. How about the consideration of skills and building up of rapport with customer service? How can HRD disregard familiarization and period of adjustments, qualification, satisfaction, and employee morale? Organization change analysis and proposal Consultative banking described the roles of bankers as consultant to their customers maximizing recognized opportunities by discussing alternatives and assisting them in their decision making phase with utmost confidence. This kind of approach to sales requires bankers to look at their products and services from their customer’s point of view making it as relevant as an increase in market share profitability and development of long term relationship in a highly competitive industry. The focal point of selling then is to understand the needs of the customers with total annihilation of the concept of door to door selling. The link therefore is increasing the employee’s ability to uncover needs, solve problems and improve situations of the customers to a mutually beneficial relationship. (Richardson 1984). The approach therefore is building relationships which are a great contrast to the issues I have cited in branch transfers and job rotations. Building relationship requi res time and it won’t benefit the bank if in the time that you almost get to know the customer you will be transferred to another branch. In their drive for a Know Your Client (KYC) directive, they forgot that time encompasses such development. Employees also experience low morale and great stress in accepting responsibilities against their will. Real motivation stems from good leadership and follows the guidelines set by nature. Motivations as emotions have unconsciously set its place in the day-to-day operations of the bank. (Maddock Fulton 1998). The prevalence and expression of emotions at work were certainly overlooked by management. Where emotions and rationality complement each other, it shall be used in a constructive manner to energize people by getting them cognitively and affectively engaged in their individual work. Efforts and expectations do not address the heart of an individual. It only deals with his hand and of his head. â€Å"Leaders may persuade with log ic, but they motivate through emotion. Leaders must come to grips with the challenges of emotion, a key driver of productivity, quality and other factors that lead to business success. When you want to motivate people to take action, engage their emotions.† (Ashforth 1995). This explains well how the idea of branch assignments and transfers may be detrimental to the health of the organization. It leaves customers and does not make it possible for the bank to strengthen the portfolio of banking products as part of their core banking solution to establish global customer base. It is a simple hello and goodbye interface making it more visible for the customers to opt whether to increase or decrease their business with the bank. Moreover the continuing dissatisfaction of the employees of having to invest additional time and effort in going to work were exhibited by getting up earlier than usual in the morning to make allowances for travel time and coming in late at home as late as 8-9pm because of travel time and annoying traffic congestion. They don’t even have the appropriate quality time spent to take care of their family and kids because of the very early and very late schedule to get out and come back to home base. Proximity from home to work sh all be a major consideration by HRD when they plan to release schedules for transfers and branch assignments. They should hear the dilemma of stress and anxiety brought by too long travel time and getting to develop a stranger relationship with one’s immediate family. This is surmounted by the deal of adjustments an employee has to undertake on different work stations. Authority could be a well demeaning word when it comes to violations of the rights of the employees to express their sentiments about the present trend of movements. HRD shall get the confirmation of the employee first to know if they are happy in following instructions without their consensus. Emotions play a good deal with employee’s motivations and dissatisfaction that may lead to rebellion and absenteeism due to decline and lack of dedication and enthusiasm to perform work. Order must be made with regards to the order in branch assignments and order with regards to personal family lives of the concer ned employees. Cost cutting of air conditioning electricity and slashing of number of hours rendered for overtime are unjust and humiliating. For all the income the bank has generated, the bank wants to give its employees fair pay to fair labor. Management must implement change of behavior on themselves for these so called unjust practices. This is not a Christian way of treating one’s workforce. Instead management shall look into giving meal allowances for employees who stayed to work until or past dinner time be it 6:30pm or 7pm. Control factors for anticipated excessive overtime shall be made upon submission of application by simply saying yes or no after evaluation of the work that needs to be done. Work is facilitated and employee is more motivated if work conditions are satisfactory. Management shall in no condition limit air space circulation and cooling when somebody is still at work. Management shall create a group to determine and identify loopholes in operations and leadership. It shall serve to identify changes in behaviors of employees and the motivation factors that needs to encourage work and build a strong workforce to gain a competitive edge over other banks. Surveys shall be made and distributed to all employees. Performance appraisals must not be limited to and subjected to appraise staff alone. Another form of appraisal shall be created to gauge performance of officers also. Praise and working conditions are two motivating factors that will decide employee’s enthusiasm to excel work performance. The bank may infuse on their management intervention the use of motivating language to impart effective communication on employee performance and enhance critical employee attitude. (Mayfield Mayfield 2006). In order to stimulate employee motivation, BH shall clarify goals for subordinates to eradicate uncertainties in the process. He must be able to give everyone his role in making sales. Like if a new accounts clerk has to open a minimum of two accounts per day, then he must understand to figure out to make one more sale the day after tomorrow if he only opened one account the next day. Empathy is very important when speaking to subordinates with emotional understanding. This is critical when it comes to issues of cross selling products. BH shall understand that it is not banking anymore but pure cross selling by which the selling process shall be done only upon completion of basic banking duties and responsibilities. A matter of factual disorientation will occur as to which one t o prioritize between the employer’s products or the affiliate companies products. Pressure shall not be downloaded to the wrong workforce. Cross selling shall be done only as an extension of the bank’s sales and services. There is a big difference on the two and very big impact on employee’s attitude towards work. It may be apparent that employees do not value working on extended services when their own duties and responsibilities with additional delegated tasks are already covering their work hours. The bank shall have a look with their reengineering, workload, and cross selling features that has been pressuring officers and staff to achieve branch quota. Technology is vital to global connectivity to sustain operations and create an edge to customer satisfaction and experience. The toll free number, call center aspect, and the website are extensions of the branch operating hours. In the issues of technology and globalization, the website will serve to generate its own advantages. Some channels like ATM machines have greatly helped to free-up-front bank sales staff from transactional activities but banks needed to trust new capabilities in order to increase their share of the customer wallet. It is finding the right product and the right relationship with the perfect technology. Employees must be given the proper training and of course the proper incentives to attend seminars and training in the issues of product knowledge and training. It will be their only mode of distinguishing leads to prioritize, creating sales scripts, and fulfilling sales. Although a lot depends on the execution, getting the human sales force to full advantage r emains to be a challenge for the bank that have been placing budget constraints in all the wrong places. Managers must learn to acknowledge worker’s performance and take feedbacks. A straight forward in depth communication could be the cure to lift their morale. Employees shall be informed of whatever is happening in the bank and not being discriminated for any regular news item other than for memos and instructions. Managers shall take the initiative to make them feel at home with the bank and not alienated to enhance team’s capability to perform effectively in the future. Group performance relates to group composition taking into account the nature and attributes of each member. It deals with heterogeneity and creativity as it considers familiarity and performance of team building. (Dickinson Guzzo 1996). To provide the right customer experience, the bank has to provide the right employee experience. It is a chain. It will spread once it gets motivated. Motivation i s not always in the form of reward systems although it can affect desires but it has more to do with emotions, relationships, and leadership. The bank has already reached its peak of performance, if it won’t seek to change its present situation, it will likely slide down.